Complaints about misleading advertising on the Internet

If you believe that a web site is misleading then you should contact the Advertising Standards Authority. Their web site (www.asa.org.uk) gives you details of how to make a formal complaint.

If the web site sells financial services, you should write to that company. You’ll find details of how to complain within their Terms of Business which you will find on the site. If you do not receive a satisfactory reply, we suggest you contact the Financial Services Authority. You can contact them through their web site at www.fsa.gov.uk.

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